Raw7a Support
We support Raw7a riders and drivers in Lebanon.
Contact us
Email support@raw7a.com. Include your account phone number, trip ID if relevant, approximate date/time, device type, and a short description. Never send your password or OTP code.
| Topic | What to include |
|---|---|
| Login/account | Phone number, device, and exact error—never the password or OTP. |
| Ride/fare | Trip ID, date/time, pickup area, and disputed detail. |
| Driver verification | Account phone and application status. Upload documents only through the app. |
| Driver settlement | Settlement week/reference and status. Do not email financial credentials. |
| Safety/content | Use in-app report/block tools where possible; include trip/message context. |
| Privacy/deletion | Email privacy@raw7a.com or use the deletion instructions. |
Immediate danger: contact the appropriate Lebanese emergency authority. Raw7a support is not an emergency service.